Oh man Sandra... I feel so bad for you! I saw your cart as I passed a few times today in front of Island Supermarket and all it looked like to me was roof damage. I was with VH's mechanic (Mathias) when he and the owner were discussing your situation. WOW, I heard the $12000bz figure. Simply crazy. Glad to here you got the right people involved to make sure their extortion scheme was somewhat unsuccessful. The fact that they charged you credit card w/out consensus between parties is criminal. Not that I had been but I, for one, will never rent from nor recommend these guys ever again. Thanks for the heads up...
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