Sorry to hear of your experience w/Island cart people. Wishing you well.

We were just about to make a res w/same company, as that is who I think our hotel suggested. Not sure who it will be now, however, I know who it will not be.

They had too many chances to take the high road and fix thier "error", and didn't do it. Shame on them.

Glad you are enjoying your stay anyway!!!

Mitzi