I'm afraid I also have had a terrible experience with the Island Store and they sent me to the manager of the golf cart place.
I'm an amiacable person (did I spell that right?) therefore I chickened out and bailed on the confrontation... I'm out only $130US but will never shop there again. Don't tell my husband....I told him I got it worked out....
I'm afraid I might have set the standard for allowing them to bully people around.... That's too bad...
As far as AMEX they are the best..... My humble 10 years experience with them.
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